How It Works

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Getting your second opinion is easier than you think.

01

Create your free account & submit your case

Sign up in under two minutes. Fill in a brief intake form — primary diagnosis or symptoms, duration, treatments received, key concerns. Then upload your records: labs, imaging, biopsies, operative notes, discharge summaries, current prescriptions. All formats accepted. End-to-end encrypted.

02

Expert case review

Your case is assigned to the most relevant specialist or panel within 2–4 hours. They study every document, consult sub-specialists where needed, and apply current evidence-based guidelines to identify gaps, concerns, or contradictions in your current management.

03

Receive your complete report

Within 48–72 hours, a personalised report arrives in your secure account and email. Written in accessible language, structured around your specific questions, accompanied by a glossary and resources. Optionally book a live video consultation with the reviewer.
After your report

We don't disappear when the report is delivered.

Follow-up queries

Free for 14 days after delivery.

Referral coordination

We help connect you to recommended specialists.

Medical tourism support

End-to-end if you choose to travel for care.

Ongoing counselling

Mental health support for as long as you need.

From confusion to clarity — in 72 hours.

Important Notice: The second opinion reports and guidance provided by KnowMyDisease are for informational and educational purposes and are intended to supplement — not replace — the advice, diagnosis, or treatment provided by your licensed treating physician. KnowMyDisease does not establish a formal doctor-patient relationship. Always consult a qualified healthcare professional before making any medical decisions. In the event of a medical emergency, contact your local emergency services immediately.

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